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Trust and safety

How we choose and introduce vendors

We are a new company and are still defining this process. This page shows its outline; the details will be filled in by the founders before launch.

[Vendor selection process]

[Who we invite]

[What we check]

[How we introduce a traveler]

[If something goes wrong]

[How we review vendors over time]

The “Introduced by Costa Rica Travel Hub” tag

Introduced by Costa Rica Travel Hub

This tag appears only on active vendors who agreed to be listed. What it involves will be described here once the process is defined.

Privacy by design

  • Vendors are listed only with their consent.
  • We do not publish vendors’ phone numbers, emails or addresses.
  • A vendor first sees a traveler’s first name and trip details; full contact details are shared after we confirm the introduction.
  • In an emergency, call 911 first.